WalletWisePrivacy Policy
Last updated: 25 September 2026
This policy explains what WalletWise (“we”) collects when you use mywalletwise.com and our apps, why, and the choices you have.
What we collect
- Account details: email, name (optional), home currency, time zone, hashed password and security settings.
- Financial records you add: transactions, categories, budgets, bills, goals and notes.
- Files and voice notes you submit: receipt photos, statements and recordings, used to extract transactions.
- Technical data: signed-in devices (browser type, approximate country), security events, and usage counts needed to apply plan limits.
- Billing: if you subscribe, our payment processor handles your card; we only receive a customer reference and subscription status.
How we use it
To run the service (store and show your records, extract transactions, send alerts and reports you've enabled), to keep accounts secure, to enforce plan limits, and to provide support. We don't sell your data or use it for advertising.
Service providers
- Cloudflare: hosting, database, speech-to-text and security.
- Anthropic: AI processing of receipts, statements, voice transcripts and coaching. Content sent through the API is not used to train their models.
- Resend: sending emails you've enabled.
- Stripe: payment processing for Premium.
How long we keep it
Your records are kept while your account is active. Voice transcripts and AI drafts are deleted once reviewed; unreviewed captures after 30 days; security logs after about 13 months. When you delete your account, your data is deleted immediately from our live database.
Your rights
You can access and export your data (CSV export), correct it in the app, and delete your account at any time in Settings. Depending on where you live, you may have additional rights (for example under GDPR or PDPA). Contact us to exercise them.